Importance of UCaaS

Remote work environments are no longer the exception, complete teams work together in different offices, even in different parts of the world. Unified Communications brings…

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CX Terms and Definitions

The relationship organizations have with their customers (people they interact with) is so important. Those perceived interactions with a company or brand is the Customer Experience (CX). Where call centers

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Security Terms & Definitions

Cybercrime is a very real threat to your organization. You need security technology to prevent breaches — know the various risks you face, so you can ensure that you’re protected.

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Cloud Terms & Definitions

Cloud can bring flexibility, capability, and predictability to your customers’ organization. You need Cloud technology to secure your data, networks, and reduce the burden on your IT team. Here are

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